Meter Reading

STEP 1   Locate your meter box, generally found towards the front of a property, near the street. The box is typically in a direct line with the main outside faucet. It is housed in a concrete or Plastic box. Remove the lid by using a tool such as a large screwdriver. Insert the tool into one of the holes and pry the lid off.

STEP 2   Once you open the meter box lid, lift the protective cap on the meter. On the face of the meter, there is a led display that may covered by a half moon lid. Read the number display from left to right. This is your meter reading. Meters measure water in cumulative gallons. To calculate how much water is used in a month, you will need to subtract last month's reading from your current reading.  That will give your monthly usage.

STEP 3   Keep in mind that you might be checking your meter on a different date from the one used for billing. This could result in a difference in the amount you find, compared with the amount on which your bill is based. However, if your reading is considerably higher than what is on your bill, check for a leak or try to determine the source of large water use. If your reading is significantly lower than the reading on your bill, please contact us and let us assist you in determining the problem.